Contact · Real people · Same-day response
Talk to Cool Wave.
Questions about memberships, billing, gift cards, fleet, or anything else — reach out. A real person answers within one business day.
The Short Version
The fastest way to reach us is by phone at 757-269-0200. If you'd rather send a message, use the form below and we'll get back to you within one business day. For location-specific questions, call or visit the location page directly.
- General phone
- 757-269-0200
- Fleet / commercial
- See /fleet or call main line
- Response time
- Within 1 business day
- Hours
- Most locations 7:30 AM–7 PM daily
Send us a message.
We answer every message. For urgent membership or billing issues, please call.
Quick ways to reach us.
Fleet
Commercial accounts
Have a fleet of 5+ vehicles? We offer volume pricing, wash books, and invoicing. See /fleet or call 757-269-0200.
Per-location
Indian River
6213 Indian River Rd, Virginia Beach, VA
Poquoson
498A Wythe Creek Rd., Poquoson, VA 23662
Smithfield
415 Main Street, Smithfield, VA 23430
Warwick
12570 Warwick Blvd, Newport News, VA 23606